How To Order
Step 1: Go to the Order Now page and select appropriate option of your order details. Once done entering all the details, click “Add to cart” in the bottom.
Step 2: Continue through the My-cart page. Click "Pay By Paypal / Credit Card" OR “Pay Later,Just As Quote”
Step 3: Now that you on the checkout page, fill out shipping and billing address.Then click the “submit” button.
FAQs
1.“Order 100 get 100 wristbands & 10 keychains free”,what does it mean?
When your order quantity reaches 100pcs,We will give you 100pcs more free of charge, which is 100% exactly same as your order. Besides, we will give you another 10pcs silicone keychains with the LOGO same as your band. For example, if you need 200pcs wristbands,then you just place an order with 100pcs, because we will give another 100pcs free of charge + 10 pcs silicone keychains.
When your order quantity is lower than 100pcs, we will give you 50pcs same wristbands and 5 pcs keychains free of charge. For example, when you need 100pcs wristband totally, then you just need to place an order with 50pcs, and we will give 50pcs wristbands + 5pcs keychains free of charge.
2.Is there any hidden charge for the FREE wristbands and keychains ?
There is no any extra charge, you just need to pay the amount shown on your bill received.
3.What is the exact size for Toddler / Youth / Adult ?
It refers to the perimeter of the wristband.
Toddler=150mm(6 inch)
Youth=180mm( 7 inch)
Adult=202mm(8 inch)
Besides the above sizes, we could also different customized size, such as 130mm(5 inch) , 190mm(7.5 inch) , 210mm(8.3 inch) , etc.
Please feel free to contact us you need any special customized size ,we’d like to make it for you.
4.How to place the order which is with more than 1 color for the LOGO or message? And how will it be charged?
Please Email us your detailed request to info@silicon-wristband.com if you need LOGO or message with more than 1 color, we will make proof and quotation for you. When you confirm the proof, you could place an order on our website directly and upload the proof.
5.What is the digital proof ? When can I get the digital proof from you? And how shall I confirm the digital proof ?
A digital proof is a digital image to show you and give you some idea of how your wristbands will look like, but the physical band is not 100% same as the digital proof . You can make as many changes as you like to the digital proof until you are satisfied. Normally, you will get digital proof by email within 8 hours after you make inquiry or place order online. You could confirm the digital proof or make some comments by Email back., and we will start production as long as we receive your confirmation on the digital proof.
6.What are your wristbands made of?
Our wristbands are made of 100% silicone. Our products do not contain latex. Please email us if you require a test report and we will be more than glad to send it to you.
7. Is it possible to make complicated LOGO with many colors printing on the wristband ?
Yes. Pls Email us your detailed request to info@silicon-wristband.com. CMYK printing is available. We even can print your photo on the band.
The only one thing need to be clear that the price for this kind of printing is higher than normal 1 color printing on band.
8.What's the turnaround time?
We have the fastest turnaround time. Standard turnaround is 7 days production and 7 days shipping, but you have the option to rush the products as fast as 2 business days. The best part about our company is that we guarantee our delivery dates.
9.What's the mold fee?
We don't charge a mold fee unless you have multiple sizes. We charge mould fee only when you have more than 1 size in your order.
10.All your wristbands are made with mold, not made with laser engraved technology even 1 pcs?
Yes, your logo or text of the wristband made with mold is more clear and more beautiful. Life is too short to carry an ugly wristband.
11.Why the color of actual products is not exact same as the proof I approve?
The colors of the proof as shown are approximate and will different on each computer monitor. We use PANTONE ® color number as standard colors.
12.Can I use other font, not the default fonts in your font list?
Yes, you can select the "USE CUSTOM FONT" option from the font list , when you place the order . Please type the font you would like to use. We will use that font.
13.Can I customize wristbands with a different color than the popular colors?
Yes you can use any color from the color chart. We have over 500+ colors.
14.Will I be charged extra if want to change the proof before confirming the order?
No,you can make as many changes as you like.
15.Can I have a better price if our order quantity is more than 100k pcs ?
Of course you can, Pls Email us your detailed request at info@silicon-wristband.com, our service team will come back to you soon.
16. How can I check the status of my order?
You can please feel free to send the email or send messages online. We will get back to you soonest.
17. How can I get a tracking number?
We will send the tracking number to your email via our website.
18. If I order different sizes and colors,about the free wirstbands, do you average them to each size/color?
Yes,normally we will average the free wristbands to each size or color.
19. Do you ship to other country?
Yes we provide the international shipment. You can fill in your delivery address after you summit the order.
20. Do I need to pay the additional costs before I receive my order?
No need to pay any other cost, the prices on the order invoice are all inclusive. Do not need to pay custom or sales tax.
21. How can I pay for my order?
You can click the bottom “Pay By Paypal Or Credit Card” after you summit your order.
If the payment is not complete, we will send the payment request to your email via Paypal,you can send payment with your Paypal,credit card or debit card. We do not accept telephone bill paying.
22. How can I send my custom logo to you?
You can upload your custom during your order placing,in step 4. With image or PDF file.If failed you can send them to our email and we will get back to you soon.
23. What do I need to do to make the glow in dark wristbands glowing?
Get them out of the carton when you receive them,and put them under the sunlight or the light to absord the lighting for a while,then go to somewhere darkness you will see the glowing effect.
24. Can you do custom font?
Yes,just feel free to tell us the name of the font.
